Flower Walls Milwaukee (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains what information we collect, how we use it, and how we protect it.
Information We Collect
We collect the following types of information to provide our services:
- Name
- Email address
- Phone number
- Billing address
- Payment details (ex., credit card information)
- Event details (ex., event type, date, location)
Non-personal Information
- Browser type and version
- IP address
- Interaction data (ex. time spent on pages, clicks)
- Device type (mobile, desktop, etc.)
Our services are intended for adults planning events and we do not knowingly collect personal information from individuals under the age of 18. If we become aware that a minor has submitted personal information to us, we will delete that information promptly.
How We Use Your Information
We use the personal information we collect for various purposes including: to process reservations and provide rental services; to communicate with you regarding your bookings including confirmations, changes, and cancellations; to respond to inquiries and provide customer support; to send promotional materials and offers only with your consent; to improve our website and services based on user feedback and behavior analytics.
Payments
Flower Walls Milwaukee does not process payments directly through this website. We use third-party Square platform to process credit card payments, Venmo and Zelle to transfer payment between banks, in addition to offline arrangements of in-person cash payment. Any information you provide through those third party platforms is subject to its own privacy and security practices.
How We Protect Your Information
We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse, however no transmission is completely secure and we cannot guarantee absolute security. Access Control: Access to personal information is limited to authorized personnel who need the information to perform their job functions. Data Storage: Personal data is stored securely and protected from unauthorized access or disclosure. Third-Party Providers: We ensure that any third-party services we use for payment processing, data storage, e-signature, or email communication comply with appropriate security and data protection standards.
Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except we may use trusted third-party tools to help operate our website and manage communication including email and CRM platforms, contract and e-signature tools, scheduling software, and website analytics providers. These providers are only given access to information necessary to perform their services and are expected to protect your data and keep it confidential. Legal Requirements: We may disclose your information to comply with a legal obligation, or to protect the rights, property, or safety of Flower Walls Milwaukee, our clients, or others. Business Transfers: In the event of a merger, acquisition, or sale of our company, personal information may be transferred to the new owners under the same privacy terms.
Cookies & Analytics
Our website may use standard analytics tools (such as Google Analytics or similar technologies) to understand how visitors use our site. These tools may collect non-identifying information such as browser type, pages visited, and general usage patterns.
You can disable cookies through your browser settings at any time.
Your Rights
You may request to access, correct, or delete your personal information by contacting us using the details below. We will respond to requests within a reasonable time, typically within 30 days.
Governing Law
This Privacy Policy is governed by the laws of the State of Wisconsin and applicable United States federal law without regard to conflict-of-law principles.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The effective date above reflects the date of the most recent revision. We encourage you to review this page periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at Flower Walls Milwaukee – flowerwallsmilwaukee@gmail.com.